This Privacy Policy outlines how Lenex Transportation Services (“Lenex,” “we,” “our,” or “us”) collects, uses, and shares personal information gathered from users (“you” or “your”) who visit our website at https://www.lenextransport.com (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect personal information that you choose to provide when interacting with our Website. This may include:

 

• Full name
• Email address
• Phone number
• Pickup and delivery details
• Any other details you provide through contact forms, quote requests, or direct communication.

 

 

 

How We Use Your Information

We use the personal information you provide for purposes such as:

• Providing Our Services: To respond to your inquiries, fulfill service requests, and offer reliable transportation solutions.
• Record Management: To maintain accurate internal records, which helps streamline our operations and customer support.
• Improving Our Services: To assess user feedback and interactions in order to improve our offerings and overall user experience.
• Marketing Communication: We may contact you via email or text with updates, promotions, or service announcements—unless you opt out of receiving such messages.
• Customer Insights: To conduct market research via surveys or direct outreach, helping us understand customer needs and enhance our services.
• Website Experience: To personalize your visit to our Website based on your preferences and browsing behavior.

 

 

 

Sharing of Information

Your information may be shared in the following circumstances:

• With trusted partners or service providers who assist in operating our Website or delivering services on our behalf.
• When required by law or legal processes, including subpoenas, court orders, or government investigations.
• To establish, exercise, or defend legal rights, when necessary.

We do not sell your personal information to third parties.

 

 

 

Data Retention

We keep your personal information only for as long as needed to fulfill the purposes outlined in this policy or as required by law. Once that period ends, your data will be safely deleted or anonymized.

 

 

 

Cookies

We use cookies—small data files stored on your device—to help improve website functionality, analyze user behavior, and enhance your browsing experience.
You can manage cookie preferences through your browser settings. Disabling cookies may impact some features or services on the Website.

 

 

 

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years old. If we become aware that we’ve collected such information without parental consent, we will delete it promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.

 

 

 

Third-Party Links

The Website may include links to third-party websites that we do not control. We are not responsible for the privacy practices, content, or policies of those websites. We recommend reviewing the privacy policies of any external sites you visit.

 

 

 

Data Security

We are committed to safeguarding your personal information. While no system is completely secure, we take reasonable steps to protect your data using industry-standard security measures. However, we cannot guarantee 100% protection against all risks.

 

 

 

Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page, and they become effective immediately upon publication. Please check back periodically for updates.

 

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Contact us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Location: 516 Johnston Ave Suite #3, Jersey City, NJ 07304
• Phone: +1-973-963-8025
• Email: support@lenextransport.net